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Hilton Waikoloa Village
Inspection Report
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scenes
 Rating
and General Location
This Four (4) Hibiscus Rated oceanfront (not beachfront)
hotel property is situated on the sunny Kohala Coast area of
the Big Island of Hawaii. Located in the northwestern
section of the Big Island in the master planned development
known as Waikoloa Village, this full-service mega-resort is
close to beaches, shops, restaurants and golf.
Physical Description
and Management
The Hilton Waikoloa consists of three (3), seven (7)
story buildings containing 1,240 guest rooms. The property
is a bigger-than-life, luxury fantasyland for adults and
children alike. The property is managed in a first class
condition by the very professional Hilton
organization.
Guest Orientation,
Common Areas and Room Locations
Hilton Waikoloa is suitable to a broad range of guest
tastes, but is principally a playground for families
traveling with children or teens. Guests are shuttled to
their room by either monorail or boat. Common areas offer
three (3) pools, including an incredible four (4) acre
man-made, ocean fed saltwater lagoon, five (5) waterslides,
waterfalls, a river pool and three (3) jacuzzis.
Additionally, the property offers six (6) restaurants, a
boutique style shopping arcade, eight (8) tennis courts, one
(1) racquetball court, 29 meeting rooms totaling 45,000
square feet for up to 2,841 people, a 25,000 square foot
health spa including saunas, steam baths, massage, herbal
wraps and other beauty treatments. There are two (2)
championship golf courses across from the property, as well
as a year-round program for children and teens. Room views
include Garden, Golf, Mountain, Partial Ocean View and Ocean
View.
 On
Our Last Visit
We have visited this property on a number of occasions,
and it is definitely a favorite with children. Despite its
size, Hilton Waikoloa consistently has one of the highest
guest occupancy rates of any property in the Islands. The
boats and monorail are both fun and functional, since the
large size of the grounds would make walking back and forth
to your room difficult. The unique transportation system
enhances the entire process. The four (4) acre, ocean-fed,
saltwater lagoon is the best we have seen. As the property
sits adjacent to a rocky shoreline, this huge man-made
lagoon provides ample opportunity for kayaking, snorkeling
or just sunning on the strip of sand shipped in to create a
beach. A genuine beach is less than a five (5) minute drive
from the hotel, but few guests feel the need for the real
thing, as the Hilton Waikoloa substitute is great for all
but the most energetic beach-goers. A number of other
freshwater pools, along with waterslides and waterfalls,
will keep any family busy. As if these were not enough, the
property also offers a unique opportunity to get in the
water with Atlantic Bottlenose Dolphins under a supervised
program.
The property is truly a
one-of-a-kind experience. A quiet luxury resort it is not.
It is, however, a sight to be seen. We have inspected guest
rooms on two separate occasions and found them to be fairly
standardized in size and decor. The lowest priced rooms may
give you a view of rooftop air conditioning systems with
mountains in the distant background, but the common areas
are the appeal at this property. The "Cabana" room category
is worth looking into. Also we suggest you attempt to book
rooms in the "Lagoon Tower" in order to place your clients
closer to the pool, lagoon and restaurants, as other
buildings require the tram or boat as a shuttle
service.
Room Sizes and
Amenities
Standard guest rooms average 525-550 square feet in size
with a smallish 30 square foot lanai. Room amenities include
air conditioning, coffee maker, daily maid service,
hairdryer, in-room safe, color TV with pay-option movies,
iron and board and mini-bar. One (1) Bedroom units average
1,060 square feet and Two (2) Bedroom units range from
1,590-2,630 square feet.
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here for complete property profile, including photos and VR
scenes
 
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